eService

Overseas Logistics and Payment Solutions

Overseas Logistics and Payment Solutions provided Overseas In-Store Pick-Up service, Overseas Home Delivery Service and Overseas COD Service, etc. The service is available currently in Hong Kong, Singapore, Malaysia, Thailand, Philippines, etc. We hope to provide overseas consumers with a safe and highly convenient shopping experience in Taiwan.

Overseas In-Store Pick-Up service process

01
Overseas consumers shop at Taiwan e-commerce websites.
02
Overseas consumers select the overseas convenient store to pick up the package.
03
Enter the list and select the store of pick-up.
04
Order placed.
05
Taiwan e-commerce websites send the packages to distribution center.
06
Shipping & Delivery.
07
Deliver the package to the designated overseas store.
08
Overseas consumers go to the designated store to pick up the package.

Overseas delivery service process

01
Overseas consumers shop at Taiwan e-commerce websites.
02
Overseas consumers select home delivery.
03
Order placed.
04
Taiwan e-commerce websites send the packages to Taiwan distribution center.
05
The packaged be delivered to overseas logistics or distribution center.
06
The packaged be delivered to consumers’ delivery address.

FAQ

Does operate an overseas market inconvenient or complicated?
The process of Overseas in-store pick up service provided by Presco is similar to Taiwan local convenience store in-store pick up service. Besides, with the irregular promotion campaign of overseas local store, it can explore new markets in Southeast Asia easily.
Excluding the delivery fee, is there any other additional service fee?
In the initial stage of the promotion, no other service fees will be charged except for the delivery fee for each delivery.
What if overseas consumers do not pick up the package?
If overseas consumers do not pick up the packages, they will be replaced by home delivery, and the delivery fee will be paid by the buyer. If the seller wants to retrieve the unpick-up package, it will be responsible for the overseas return shipping fee.
What countries are available for Overseas In-Store Pick-Up service?
Overseas In-Store Pick-Up service is available currently in Singapore, Malaysia, Hong Kong, Macau, Thailand and Philippines etc.
Does the customer service correspond to the pick-up service of Taiwan local convenience store?
Yes, if there is any customer service related problems, the e-commerce company will contact the customer service of Presco.